© 2024 kay Innovative Tech All rights reserved

0
0
0

FAQ

Our FAQ

When Should I Reserve Equipment for My Party or Event?

It’s best to reserve the necessary equipment as early as possible before your event date. Without a reservation, we can’t guarantee the availability of your desired items. If you’re uncertain about the exact number of guests, you can adjust your reservation to accommodate your needs at no extra cost.

How do I make a reservation?

For most events or parties, a general quote can be given over the phone or by email. For larger events, we may need to send a representative to meet in person to go over event needs and view the event space.

How Does Pricing Work for Equipment Rentals?

Pricing is based on a setup the day before the event and take down the day after the event. If you require a longer rental, please call us for more information.

When is final payment due?

Final payment is due on delivery unless prior arrangements have been made. We accept cash or credit card. You may also prepay at anytime.

Do you delivery to my city/town?

We deliver within a 60-mile radius of our location. To check if we deliver to your town, please give us a call!

What are your delivery fees?

The delivery fee is based on millage and covers both delivery and pick-up.

What if I need a special time for delivery?

We will try to accommodate your request for any special delivery or pick-up times whenever possible. Extra charges typically apply when a “Same Day Delivery and Pick Up” of rental items is needed.

What happens if items are damaged or lost?

The customer is responsible for all items from time of delivery to time of pick-up. The customer will be charged replacement or repair costs for lost, stolen, or damaged equipment due to misuse or negligence.

Copyright @ 2024-2025 Avathea Event Rental. All rights reserved 

Start typing and press Enter to search

Shopping Cart

No products in the cart.